48 Questions to Ask a Storekeeper at an Interview (With Example Answers)
Retail work can lead to a lot of different jobs, like being a storekeeper. Storekeepers are in charge of the whole business. They run the cash registers, balance the books at the end of the day, and take care of other important administrative tasks. You might have to go through an in-depth interview with the store’s owner or manager to get a job as a storekeeper. So they can learn more about your skills and work history. This article talks about 48 possible interview questions and gives you sample answers you can use to prepare your own.
Storekeeper interview questions in general
General questions help your potential employer learn more about you and what you look for in a job. They can help you see what you can bring to a team. Here are some questions you can practice for:
- What about this job makes you want it?
- How long do you have to do your work?
- Have you ever had a bad time at work?
- What do people say about you at work?
- When you’re not at work, what do you do?
- How do you deal with constructive criticism?
- What are your strengths and weaknesses?
- How do you think things will go with your career?
- How would you make a difference if you were hired for this job?
- Do you shop at other nearby stores? What gives?
- Is there anything you’d change about your life?
- How do you think this job will help you achieve your career goals?
- Do you see a reason why you couldn’t do these things?
- You wanted to work for this company, but why?
Questions about work and history from the past
After the general questions, your potential employer may ask you about your shopkeeping experience and education. They might ask you about your skills, where you’ve worked before, and how well you did at those jobs. Here are some common questions about background and experience:
- Have you worked in a store before?
- What do you like best about being a store owner?
- Tell me about your last job.
- Have you ever handled manager work or general storekeeping?
- What can you bring to this job?
- How would you run a store?
- What are the traits of a good storekeeper?
- Do you have enough education to get this job?
- How did you do in this area?
- How do you feel about working with other people in a store?
- Is there anything you don’t like about stocking shelves?
- What do you do if you see a problem in your department coming up?
- Tell me about your best memory from working in a store.
- How would your old boss describe you?
- Do you think store owners play a big role in the communities where they live?
When you ask detailed questions, your employer can get a better idea of how you might do your job. They might ask you how you would handle different situations and problems that could come up in your field. If you apply for this job, a possible employer might ask you these 15 questions:
- What does a storekeeper do?
- How do you define your daily routine?
- What do you do to keep yourself going?
- How do you judge how good a storekeeper is?
- What do you do when things go wrong?
- How do you help employees who are having problems?
- What would you do if an employee just showed up?
- Tell me more about what you do and how you decide what to do.
- How do you keep track of sales that are dropping at this job?
- What would you do if you couldn’t make a sale?
- How do you make a store feel like home?
- Tell me about how you handle conflicts.
- How do you keep your team’s attention on a task in a store? What kinds of plans do you use?
- How do you get back on track at work when you get behind?
- Do you think you could do some simple bookkeeping if you had to?
How to answer interview questions for a storekeeper
Preparing for an interview for a job as a storekeeper might help you answer each question better. Even though each interviewer may ask different questions, most of them will ask about the same things to see if you are qualified for the job. Here are some possible interview questions and sample answers to help you get ready:
1. Tell me about a time when you helped a customer find the right product for them.
This is a question that store managers may ask to see how well you treat customers. They could also ask about how you deal with customers and how well you understand the job. Talk about what you did to help the employer understand your skills better.
Example: “A customer once asked me what the best drain cleaner would be for their home. I asked them about their plumbing needs, such as how often they clean their pipes and what kind of pipes they have. They didn’t know what to say, so I asked them some clarifying questions, like what methods they had used before to clean pipes. Then I talked about four different things that can be used to clean pipes. I explained how each one might work and helped the customer choose between them. After they chose a product, I helped them check out and gave them helpful tips, like how long to wait before flushing the pipe with hot water.”
How would you choose what to keep on hand and when to order more?
The store owner or manager will ask you this question to see how well you can keep up with stocking needs. Your answers may be different based on where you’ve worked in the past. It might help to show a real-world example of stock orders, including the steps you took to meet a store’s needs and how you solved any stocking problems.
Example: “When I check the store’s stock, I look at the last order to see how long it took for a product to run out. For example, to figure out the daily need, I would divide the number of the original product by the number of days the store was open. Then, I’d look at other things, like the time of year, to decide if we needed more or less of a product. For example, I always ordered more swimsuits in late spring so we would have enough for the summer, and I always bought more fireworks in early July so we would have enough for the Fourth of July.”
How do you get everyone to agree on a schedule that works for everyone?
A good schedule makes sure that there are enough people working in the store and that everyone gets the time off they need. This can cause problems when you have to make a schedule for a large group of people or when a lot of people need time off at the same time. Telling the hiring manager how you handle these problems can give them confidence that you know how to plan a schedule and make hard decisions.
Example: “First, I put together a schedule that works for as many people as possible by comparing the hourly work needs of each employee with those of the other employees. When a conflict comes up, I look more closely at the schedule to see if I can switch shifts. If it’s not clear what to do from the schedule, I’ll ask my team if anyone is willing to work an extra shift to help out. I might also ask employees if I can switch their shifts in person and explain why. Most employees like it when I tell them the truth about their schedules.”
4.Have you ever had to get rid of an employee?
Getting rid of a worker is often a hard part of being a leader. It’s important to show that you can handle tough situations in a professional way. If you fired an employee, explain what happened, what steps led up to it, and how the meeting went. You can talk about how you would fire someone if you’ve never done it before.
Example: “At my last job, we had to ask someone to leave because they didn’t work out. I set up a one-on-one meeting with this person at the start of the day and walked them through the situation, giving them all the details. We talked about how things could be better and why the company was letting them go. I calmly answered their questions, thanked them for their time, told them what they did well, and said they could use us as a reference.”