9 Best Interview Questions for an SDR (With Sample Answers)
Getting an interview is the first step to a successful sales career, whether it’s your first sales job or you’ve been in sales for years. During an interview for a sales job, the interviewer looks at your hard skills, soft skills, and behavioral intelligence. If you want to be a sales development representative, you should be ready for the sales interview. In this article, we talk about the most common SDR interview questions and give tips on how to answer them so the recruiter gets what they want.
SDR stands for “sales development representative.”
An SDR is the person a business talks to most about its customers. In this job, you build relationships with clients and connect with other people to get them to buy a company’s product or service. As a sales rep, it’s also your job to find new business opportunities and customer leads. Your job also includes making a sales pitch, negotiating prices, and answering any questions or concerns a customer might have.
What is an SDR and how does he or she do what he or she does?
You are very important to the growth of a company if you are an SDR. Here are some more tasks and roles that come with this job:
- Look for and learn about new customers
- Reach out to possible leads by making cold calls and sending emails.
- Set up meetings and appointments that are good.
- To make sales, you need to move good leads through marketing funnels.
- Build lasting relationships with your customers.
- Make a good sales process to get potential customers talking about important things.
- Follow up with your current customers often and make it easy for them to talk to you. This will help you find new leads and see how happy your current customers are.
- Work with the sales team to help the company reach its goals.
9 questions about SDR and their answers
By practicing answers to the most common interview questions, you can give confident and convincing answers at your job interview and make a good impression that will last. Here are nine questions that are often asked during SDR interviews:
1. What do you do when people say no?
As a sales development rep, you have to deal with setbacks and rejection all the time. When answering this kind of question, it’s important to show that you can learn from your mistakes and see things from a different point of view. Tell them you can take criticism and can admit when you’ve done something wrong. After all, a good salesperson handles rejection in a positive way and works with new leads and customers with intelligence and persistence.
Example: “I’ve learned not to take rejections personally and to always act professionally. I try to do my best at work and end conversations on a positive note.”
2.What’s the worst thing about sales development?
This is a tricky question because the recruiter wants to know if your goals and priorities match those of the company. Even if you’re talking about a not-so-great part of being a salesperson, your answer should show that you’re enthusiastic and determined.
Example: “The paperwork isn’t always fun, but I know it’s important. I think it’s also a good time to think about what went well with a sale and what could have been done better.”
3. Tell me about a time when something didn’t turn out the way you wanted it to. How did you handle it, and what did you do to keep going?
Sales and prospecting are hard jobs that can lead to a lot of problems. The interviewer will often ask you this question to see how confident you are and how well you deal with problems. You can help the recruiter understand your skills and how you think by giving examples from real life.
Example: “When I first started working as a sales representative, I didn’t always meet my goals. After talking to my boss, I realized that it was because I didn’t believe in my own skills. My manager and I both thought it would be a good idea to follow a senior sales rep around and ask them questions about how they did their job. I went out on my own, and in less than six months, I reached all of my goals.”
4. Do you have any questions for me?
This is a classic question that is almost always asked in interviews. The recruiter will judge how well you planned, so you should ask questions about the job or company that you’ve given some thought to. You can also use this time to ask about your job, what’s expected of you, and anything else the recruiter might have forgotten to talk about during the interview.
“What do you think will happen with this company in the next five years?”
“What kinds of training and courses does the company offer to help people grow as people?”
“What are the department’s goals right now?”
“How soon do you want them to begin?”
5. Why do you love your job in sales?
Even though this is a simple question, it gives you a chance to talk about the industry and how you would fit in. When a recruiter asks this kind of question, they want to know what motivates you and what you’re passionate about. Salary, promotions, and reputation are all outside reasons to want this job, but you need to show that you are passionate about the work and have a long-term view.
Example: “I love meeting new people and figuring out how to fix things. The best way to do both of these is through sales. When I was in high school, I got my first job as a salesperson at my uncle’s store, which never seemed to have many customers. I was able to sell more in the first week than the store had sold in a month, and in less than six months, we set a record for profits. After that, I realized how much I enjoyed selling, so I’ve been doing it ever since.”
6. How do you interest a potential customer?
The next important step after doing research and figuring out how to reach a prospect is to talk to them. As a sales rep, you’ll probably spend a lot of time sending emails or calling potential clients. When a recruiter asks how you get people to work with you, you should have a good plan for getting past gatekeepers and talking to prospects. During the interview, you should pay close attention and answer with thought.
Example: “I think that listening is the key. It helps me connect with prospects because it gives me a chance to talk about what they’re interested in and share any knowledge or experience I have. I also ask them questions to find out more about them and figure out how products or services might fit into their lives.”
7. What do you do if you can’t meet your monthly sales goals?
Even the best sales development rep (SDR) can’t always meet their sales goal. It’s important to show the recruiter that you don’t freak out when things go wrong and can figure out how to fix them. Your answer should talk about how important it is to keep track of your own performance and take steps to improve it. You should also show that you want to learn and aren’t afraid to ask for help when you need it.
Example: “I don’t freak out when I can’t meet my sales goal for the month. Instead, I keep my mind on the task at hand. I make a strategic plan for reaching out, which may include reaching out to high-potential clients or finding new and exciting business opportunities to bring in last-minute sales. The plan is to pay attention to consistency and a set number of tasks.”
8.What’s something new you’ve learned in the last few weeks?
SDRs need to have personal conversations with prospects or ask them questions that make them think. So, to get the best answers from prospects and have meaningful conversations with them, you need to learn new tools, techniques, and resources. When asked this question in an interview, it’s best to answer with enthusiasm and show that you’re eager to learn by talking about something useful you just learned.
Example: “I think you should keep learning as long as you can. I recently took a PowerBI-based sales analysis course that led to a certification. The course taught how to use PowerBI to look at sales data’s key performance indicators (KPIs).”
9.Why do you want to work for this company?
This is another standard question that is often asked at SDR interviews. From your answer, the recruiter will be able to tell if you took the initiative to learn about the company and what it has to offer before the interview. If you have done your research, you can write a personalized message about how you see the company and how you would fit in there.
Example: “I’ve always thought that providing good customer service is one of the most important parts of a good sales plan. Your company’s reputation for keeping and growing long-term customer satisfaction has always impressed me. I also like what your mission statement says and what you stand for.”