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Schedule Questions for an Interview

Schedule Questions for an Interview

Schedulers are in charge of keeping production schedules and project goals on track for their companies. When you go in for an interview for this kind of job, the employer may ask you a series of questions to see how well you can organize and plan. If you think about these kinds of interview questions ahead of time, you can come up with better answers. This article tells you how to answer some of the most common questions schedulers are asked during job interviews.

General questions

Employers want to know more about you and why you want to work as a scheduler for them.

  • Tell me about yourself.
  • What do you really care about?
  • What makes you want to work for us?
  • How did you come to work here?
  • How do you do what you do best?
  • What are some of the worst things about you?
  • Are you personable?
  • Do you consider yourself a patient person?
  • Where would you most like to work?
  • How do you do your work?
  • What are your current career goals?
  • Where do you want to be in five years?
  • How do you define success?
  • How do you keep up with news or changes in your field?

Questions about work and history from the past

These questions will help employers figure out if you have the right skills to be a scheduler:

  • To be a good scheduler, what skills do you need?
  • Why should someone hire you?
  • How well do you know how to type?
  • Tell me about something you did all by yourself.
  • Tell me about a task that made you think about how you should act.
  • When did you last have to work with other people?
  • Tell me what you do when you work with a group.
  • How do you think a project should be planned?
  • Tell me about a time you were praised at work.
  • Tell me about a big mistake you made and how it made you a better person.
  • Which part of this job do you think is the hardest?
  • What’s your favorite thing about this kind of work?
  • Tell me what a typical day at your current job looks like.
  • Have you ever worked in an office?
  • Tell me about a time you had a plan that didn’t work out.

In-depth questions

Employers can get an idea of how you might work as a scheduler by asking you these questions:

  • If a client didn’t show up, what would you do?
  • What would you do if one of your employees kept missing meetings?
  • How do you know if a plan will work?
  • What would you do if one of the most important people on your team called in sick right before a big meeting?
  • What would you change about how we plan things?
  • Tell me how you make long-term plans.
  • How would you make our guests feel comfortable?
  • What would you do if you saw that two plans didn’t work well together?
  • Can you lead a group meeting?
  • How would you show that you hear what our clients have to say?
  • How good are you at changing people’s minds?

Sample interview questions and how to answer them

Use these answers to interview questions as examples to help you think of your own:

Are you in order?

Schedule-makers need to be very well-organized. Employers will ask you this question to find out if you have this quality. How you answer will show how well-organized you are. Tell us a few things you do to keep yourself in order.

Example: “Yes, I’m in pretty good shape. To stay on top of things, I use different tools, like my paper and digital planners. Keeping things in order is an important part of my day because it helps me stay calm and get things done. I always keep up with my responsibilities, and I help other people do the same. That’s why I chose to work in this field.”

Can you handle being pushed?

Keeping track of many different plans and deadlines for different projects can be stressful at times. This is a question that employers ask to make sure you know how to deal with stress. Share a few ways you stay calm when work gets too busy or crazy. Show that you can work hard without losing your cool.

Example: “Yes, I can decide how stressed I am. When I start to feel overwhelmed, taking a moment to check in with myself helps. To get back to the present, I take a few deep breaths. This helps me calm down and get my list of things to do done without stress. My morning routine also helps me deal with stress. I wake up early enough to go for a run, do 15 minutes of meditation, and make myself a healthy breakfast. This slow way of starting the day helps me keep my mind on work and stay calm.”

Can you get yourself to do what you need to?

In many jobs, it helps to be self-motivated. Employers who want to hire schedulers may ask this question to see if you can keep up with your work. Talk about what keeps you going in your answer. Show potential employers that you can stay on task with little help from your boss.

Example: “I have my own drive, for sure. Setting new goals for myself and making my own reward system helps me stay motivated to do everything on my list. Even though it’s nice to hear praise from a manager, I find that I’m motivated enough to keep working hard on my own.”

How would your old boss describe you?

The way you answer this question can tell an employer more about who you are as a person. They want to know what you might do on the job. Think about what a good thing your last boss would say about you. Choose qualities that are relevant to the job you’re applying for.

Example: “He would say that I am well-organized and pay close attention to the little things. I’m always on time, and I often arrive a few minutes early to meetings. He told me I was smart because I could see things that no one else could. When I started at my last company, I was a salesperson, but my boss thought I would be better as a scheduler because I am good at making plans.”

How do you tell people when to get together?

There are many ways for schedulers to let staff know about a new meeting time. This is a question that employers ask to learn more about how you do things. Share with the rest of your team a system that you think works really well.

Example: “Even though I think people are responsible enough to check their calendars, I like to send them a reminder an hour before their meeting to make sure they’re ready. I like to do this through email because I know that many professionals check their email all day long.”

What would you do if a client said that the time you had for their appointment was wrong?

This question gives the employer a sense of how you might handle problems at work. Use your answer to show that you would feel bad about the mistake and try to fix it.

Example: “I would say I’m sorry if it was really my fault. Even if they’re wrong, I’d still apologize for the mistake. In either case, I would move quickly to help them find a new time to meet as soon as they could. I think it’s best to be nice to the client and try to make things better in these situations.”

How do you choose the first thing to do?

In this job, you will have to do many different things at once. Employers want to know how you decide which tasks are the most important. Tell them you start with the most important tasks and work your way down to the ones that are less important.

Example: “When figuring out how to do my work, I start with the things that need to be done the soonest. I like to do work for my best clients because I want to keep a good relationship with them. I put my tasks in order of how important they are every morning. So I can start at the top and move down the list as the day goes on.”

When you talk on the phone, do you feel at ease?

You might have to talk on the phone for this job. Employers ask this question to see if you have ever set up phone meetings for clients. Tell me about a time when you had to work over the phone.

Example: “When I talk on the phone, I’m fine. My first job after college was as a receptionist at an urban planning firm. I had to answer the phone every day. I can talk to clients on the phone and help them figure out their schedules.”

Are you flexible to sudden change?

In a company, deadlines and goals can change quickly. Employers ask this question to see how well you can adapt to new situations. Use your answer to show that you can handle anything that comes your way. Try to show that you are good at solving problems like this.

Example: “Yes, I am quite flexible to change. I use my problem-solving skills to find the best way to do something when I need to change how I do it. In my last job, for instance, the client asked us to finish a project an hour earlier than we had planned. I called an emergency meeting with my team to help them figure out how to divide their work to meet the new deadline. To make up for these changes, I even worked more hours.”

Tell me about a time you had to work with someone who was hard to get along with.

You might have to work with people who are hard to get along with at this job. Employers ask this question to find out how you deal with conflict. Tell me about a time when you had to work with someone who was hard to get along with and what you did.

Example: “At my old job, I had a coworker whose meeting times were always different. This made it hard for me to do my job, since I had to apologize all the time for this employee. I finally had to do something, so I asked her to meet with me to talk about it. She was surprised by how much what she did affected me. She felt bad that she had to cancel so often, and she promised to be more careful in the future. She told me that she liked how well I could talk to her and how honest I was.”

Tell me about a work problem you solved.

When working on important projects and deadlines, you need to be able to solve problems quickly and well. Employers want to make sure that you know how to solve problems. Use the STAR method to explain what happened, what you had to do, what you did, and what happened as a result.

Example: “In my last job, I was a scheduler, and one of my coworkers was having trouble meeting his deadlines. He came to me for help because he knew I was good at making the most of my time. I helped him come up with ways to stop putting things off and stay motivated. I told him how important it was to set goals and then helped him do it. In the end, he realized that following my advice helped him stay on track and meet deadlines.”

What can you bring to our group?

Employers want someone who can do things on their own for this job. Answer this question by telling us what you want to accomplish in this role. Show that you have thought about what you want to achieve. Do some research to find out what the company cares about.

Example: “The best thing I can bring to your team is that I’m willing to do more than what’s expected of me. I know what this job is all about and know that I need to be on top of everything I do at all times. I’m the kind of person who can help your team reach its goals and do great work. I’m more willing to work hard than most people, which makes me a great addition to your team.”

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